Knowledge hub
Boiler & plumbing guides
Practical, no-nonsense advice on common boiler and plumbing problems — written by Ash, for anyone in Nottingham who'd rather understand what's going on before picking up the phone.
Troubleshooting
No heating or hot water? Quick checks before you call
Five things worth checking yourself before booking an engineer — a good number of call-outs turn out to be a two-minute fix.
Read the guide → Boiler basicsBoiler losing pressure? What it means and what to do
What causes pressure to drop, how to top it up safely using the filling loop, and when it means there's a leak.
Read the guide → Plumbing basicsHow to bleed a radiator
Cold at the top, warm at the bottom? Here's how to bleed it properly in six simple steps.
Read the guide → Boiler basicsHow often should you service your boiler?
What an annual service actually covers, why it matters for warranties and safety, and when to book.
Read the guide →Can't find what you're after?
Send Ash a message with what's going on — you'll get a straight answer, not a script.